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Publications for HIREU

Refereed journal articles

2009

  1. Callen J, Paoloni R, Georgiou A, Prgomet M, Westbrook JI. The rate of missed test results in an Emergency Department using an electronic test ordering and viewing system. Methods of Information in Medicine. 2009 - Accepted July 2009.
  2. Andersen P, Lindgaard A, Prgomet M, Creswick N, Westbrook JI. Mobile and fixed computer use by doctors and nurses on hospital wards: Multi-method study on the relationships between clinician role, clinical task, and device choice. Journal of Medical Internet Research. 2009;11(3):e32.
  3. Westbrook JI, Georgiou A, Rob MI. Test turnaround times and mortality rates 12 and 24 months after the introduction of a computerised provider order entry system. Methods of Information in Medicine. 2009;48(2):211-5.
  4. Westbrook J, Ampt A. Design, application and testing of the Work Observation Method by Activity Timing (WOMBAT) to measure clinicians' patterns of work and communication. International Journal of Medical Informatics. 2009;78S:S25-S33.
  5. Rob M, Westbrook J. The impact of ENT surgery on children’s subsequent use of health services: An 8-year cohort study. Journal of Paediatrics and Child Health. 2009;Accepted June 2009.
  6. Reckmann M, Westbrook J, Koh Y, Lo C, Day R. Does computerized order entry reduce prescribing errors for hospital inpatients? A systematic review. Journal of American Medical Informatics Association. 2009;16(5): 613– 623.
  7. Osborne M, Day R, Westbrook J. Are specialist physicians missing out on the e-Health boat? An investigation of access to and use of computers. Journal of Internal Medicine. 2009;Accepted June 2009.
  8. Georgiou A, Greenfield T, Callen J, Westbrook JI. Safety and efficiency considerations for the introduction of electronic ordering in a blood bank. Archives of Pathology & Laboratory Medicine. 2009 Jun;133(6):933-7.
  9. Georgiou A, Ampt A, Creswick N, Westbrook JI, Braithwaite J. Computerised provider order entry - what are health professionals concerned about?  A qualitative study of an Australian hospital planning implementation. International Journal of Medical Informatics. 2009;78(1):60-70.
  10. Creswick N, Westbrook JI. Social network analysis of medication advice-seeking interactions among staff in an Australian hospital. International Journal of Medical Informatics. 2009;(Accepted August 2008).
  11. Callen JL, Braithwaite J, Westbrook JI. The importance of medical and nursing sub-cultures in the implementation of clinical information systems. Methods of Information in Medicine 2009;48:196-202.

2008

  1. Westbrook JI, Ampt A, Kearney L, Rob M (2008) All in a day’s work: An observational work measurement study to quantify how and with whom doctors on hospital wards spend their time. Medical Journal of Australia. 188: 506–509.
  2. Callen J, Braithwaite J, Westbrook JI (2008) Contextual implementation model: a framework for assisting clinical information system implementations. Journal of American Medical Informatics Association 15(2):255-62.
  3. Callen JL, Buyankhishig B, McIntosh J (2008). Clinical information sources used by hospital doctors in Mongolia. International Journal of Medical Informatics, 77 (4): 249-255.
  4. Westbrook JI, Coiera EC, Brear M, Stapleton S, Rob MI, Murphy M, Cregan P (2008) Impact of an ultrabroadband emergency department telemedicine system on the care of acutely unwell patients and clinicians’ work. Medical Journal of Australia Medical Journal of Australia 188 (12): 704-708.
  5. Magrabi F, Westbrook JI, Kidd M, Day R, Coiera E (2008) Long term patterns of online evidence retrieval use in general practice: a 12-month study. Journal of Medical Internet Research. 10(1):e6.
  6. Morris A, Westbrook JI, Moore K (2008) A longitudinal study over 5-10 years of clinical outcomes in women with idiopathic detrusor overactivity. British Journal of Obstetrics and Gynaecology 115(2): 239-246.
  7. Callen J, Braithwaite J, Westbrook JI (2008) Organisational culture: putting the horse before the cart. Hospital Information & Technology – Europe, Spring Vol 1 No 1 2008.
  8. Coiera E, Westbrook JI, Rogers K (2008) Clinical decision velocity is increased when meta-search filters enhance an evidence retrieval system. Journal of the American Medical Informatics Association 15: 638–646.

2007

  1. Ampt A, Westbrook JI, Creswick N, Mallock N (2007) A comparison of self-reported and observational work sampling techniques for measuring time in nursing tasks. Journal of Health Services Research and Policy 12 (1): 18-24.
  2. Wan, Q, Harris MF, Powell-Davies G, Jayasinghe UW, Flack J, Georgiou A, Burns, JR, Penn DL. Cardiovascular risk levels in general practice patients with type 2 diabetes in rural and urban areas. Australian Journal of Rural Health 15(5):327-33.
  3. Braithwaite J, Westbrook JI, and Iedema RA (2007) Health care participants’ dualism: are new sub-species evolving? Journal of the Royal Society of Medicine, 100: 78-80.
  4. Westbrook JI, Coiera E, Gosling AS, Braithwaite J (2007) Critical incidents and journey mapping as techniques to evaluate the impact of online evidence retrieval systems on health care delivery and patient outcomes. International Journal of Medical Informatics. 76 (2-3): 234-245.
  5. Callen JL, Braithwaite J, Westbrook JI (2007) Cultures in hospitals and their influence on attitudes to, and satisfaction with, the use of clinical information technology. Social Science & Medicine. 65(3): 635-639.
  6. Georgiou A, Westbrook JI, Braithwaite J, Iedema R, Ray S, Forsyth R, Dimos A, Germanos T. (2007) When requests become orders - a formative investigation into the impact of computerized physician order entry systems on a pathology laboratory service. International Journal of Medical Informatics. 76(8):583-91.
  7. Georgiou A, Williamson M, Westbrook JI, Ray S (2007) The impact of computerised physician order entry systems on pathology services: a systematic review. International Journal of Medical Informatics. 76 (7): 514-529.
  8. Iedema R, Forsyth R, Georgiou A, Braithwaite J, Westbrook JI. (2007) Video research in health: Visibilizing the normative and affective complexities of contemporary care. Qualitative Research Journal. 6(2) 15-30.
  9. Westbrook JI, Braithwaite J, Georgiou A, Ampt A, Creswick N, Coiera E, Iedema R (2007) Multi-method evaluation of information and communication technologies in health in the context of wicked problems and socio-technical theory. Journal of the American Medical Informatics Association. 14:746 –755.
  10. Braithwaite J, Luft S, Bender W, Callen J, Westbrook JI, Westbrook MT, Mallock NA, Iedema RA, Hindle D, Jochelson T (2007). The hierarchy of work pursuits of public health managers. Health Services Management Research. 20: 71-83.
  11. Braithwaite J, Westbrook JI, Pawsey M, Greenfield D, Naylor J, Iedema R, Runciman B, Redman S et al (2007) A prospective, multi-method, multi-disciplinary, multi-level, collaborative, social-organisational design for researching health sector accreditation. BMC Health Services Research. DOI 1186/1472-6963-6-113.

2006

  1. Callen J, Westbrook JI, Braithwaite J (2006) The effect of physicians’ long-term use of CPOE on their test management work practices. Journal of American Medical Informatics Association. 13: 643-652
  2. Westbrook JI, Georgiou A, Dimos A, Germanos T (2006) Computerised pathology test order-entry reduces laboratory turnaround times and influences tests ordered by hospital clinicians: A controlled before and after study. Journal of Clinical Pathology, 59: 533-536.
  3. Westbrook JI, Westbrook MT, Gosling AS (2006) Ambulance officers’ use of online evidence. BMC Medical Informatics and Decision Making. 6:31 www.biomedcentral.com/1472-6947/6/31.
  4. Coiera E, Westbrook JI, Wyatt JC (2006) The safety and quality of decision support systems. International Medical Informatics Association Year Book 2006, 20-25.
  5. Braithwaite J, Westbrook JI, Pawsey M, Greenfield D, Naylor J, Iedema RA, Runciman W, Redman S, Jorm C, Robinson M, Nathan S, Gibberd R (2006) A prospective, multi-method, multi-disciplinary, multi-level, collaborative, social-organisational design for researching health sector accreditation. BMC Health Services Research 6: 113 http://www.biomedcentral.com/content/pdf/1472-6963-6-113.pdf
  6. Coiera E, Magrabi F, Westbrook JI, Kidd MR, Day RO, Protocol for the Quick Clinical study: a randomised controlled trial to assess the impact of an online evidence retrieval system on decision-making in general practice [ISRCTN03597773], BMC Medical Informatics and Decision Making 2006 Aug 24;6:33.
  7. Magrabi F, Westbrook JI, Coiera EW (2006) What factors are associated with the integration of evidence retrieval technology into routine general practice settings? International Journal of Medical Informatics. 2007 Oct;76(10):701-9
  8. Coiera E, Westbrook JI (2006) Should clinical software be regulated? Medical Journal of Australia [Editorial] 184 (12): 600-601.
  9. Georgiou A, Westbrook JI (2006) Computerised order entry systems and pathology services – a synthesis of the evidence. Clinical Biochemist Reviews. 27(2): 79-87.
  10. Wan Q, Harris MF, Jayasinghe UW, Flack J, Georgiou A, Penn DL, Burns JR. Quality of diabetes care and coronary heart disease absolute risk in patients with type 2 diabetes mellitus in Australian general practice. Quality and Safety in Health Care 2006 15 131-135
  11. Georgiou A, Burns J, McKenzie S, Penn D, Flack J, Harris MF. Monitoring change in diabetes care using diabetes registers: experience from Divisions of General Practice. Australian Family Physician 2006 Vol35 (2) 77-80

2005

  1. Westbrook JI, Gosling AS, Coiera E, (2005) Do online evidence systems help experienced clinicians answer clinical questions? Journal of the American Medical Informatics Association. 12 (3) 315-321.
  2. Westbrook JI, Gosling AS, Westbrook MT. (2005) Use of point-of-care online clinical evidence retrieval systems by junior and senior doctors in NSW public hospitals. Internal Medicine Journal. 35(7) 399-404.
  3. Westbrook JI, Gosling AS, Coiera EW. (2005) The impact of an online evidence system on confidence in decision making in a controlled setting. Medical Decision Making. 25 (2), 178-185.
  4. Editorial on this research: Hersh WR (2005) Ubiquitous but unfinished: online information retrieval systems. Medical Decision Making. 25 (2) 147-148.
  5. Westbrook JI (2005) Exploring the interface between organisations and clinical information systems. Health Information Management Journal [Editorial] 34(4) 102-103.
  6. Westbrook JI, Duggan AE, Duggan JM, Westbrook MT (2005) A 9 year prospective cohort study of endoscoped patients with upper gastrointestinal symptoms. European Journal of Epidemiology, 20(7) 619-627.
  7. Braithwaite J, Westbrook JI, Iedema R (2005) Restructuring as gratification. Journal of the Royal Society of Medicine, 98(12) 542-544.
  8. Georgiou A, Westbrook JI, Braithwaite J, Iedema R (2005) Multiple perspectives on the impact of electronic ordering on hospital organisational and communication processes. Health Information Management. 34(4) 130-135.
  9. Westbrook JI, Coiera E, Magrabi F (2005) The outcomes when clinicians use online evidence systems. Invited Commentary. Annals of Family Medicine. 3, http://www.annfammed.org/cgi/eletters/3/6/507.
  10. Magrabi F, Coiera E, Westbrook JI, Gosling AS. (2005) General Practitioners’ use of online evidence in primary care consultations. International Journal of Medical Informatics 74(1) 1-12.

2004

  1. Rob MI, Westbrook JI, Taylor R, Rushworth RL (2004) Increased rates of ENT surgery among young children. Have clinical guidelines made a difference? Journal of Paediatrics and Child Health. 40 (11) 627-632.
  2. Gosling AS, Westbrook JI. (2004) Allied health professional’s use of online evidence: A survey of 790 staff working in the Australian public hospital system. International Journal of Medical Informatics. 73, 391-401.
  3. Westbrook JI, Gosling AS, Coiera EW (2004) Do clinicians use online evidence to support patient care? A study of 55,000 clinicians. Journal of the American Medical Informatics Association, 11(2):113-120.
  4. Adily A, Westbrook JI, Coiera EW, Ward J (2004) Use of on-line evidence databases by Australian public health practitioners. Medical Informatics & the Internet in Medicine, 29(2) 127-136.
  5. Gosling AS, Westbrook JI, Spencer R. (2004) Nurses’ use of online clinical evidence. Journal of Advanced Nursing, 47(2), 201-211.
  6. Georgiou A, Burns J, Penn D, Infante F, Harris M. Register-recall systems – tools for chronic disease management in general practice. Health Information Management Journal 2004 Vol 33 No 2: 31-35.
  7. Georgiou A, Burns J, Harris M. GP claims for completing diabetes ‘cycle of care’. Australian Family Physician 2004. Vol 33 No 9:755-757.
  8. Penn DL, Burns JR, Georgiou A, Powell Davies G, Harris M. Evolution of a register recall system to enable the delivery of better quality of care in general practice. Health Informatics Journal 2004 Vol 10(3): 163-174.

2003

  1. Westbrook JI, Talley NJ (2003) Diagnostic investigation rates and use of prescription and non-prescription medications among dyspeptics: A population based study of 2,300 Australians. Alimentary Pharmacology and Therapeutics, 17, 1171-1178.
  2. Gosling AS, Westbrook JI, Coiera EW (2003) Variation in the use of online clinical evidence: A qualitative analysis. International Journal of Medical Informatics, 69, 1-16.
  3. Braithwaite J, Black D, Westbrook JI (2003) The impact of changing health care policy on the work of clinicians: longitudinal literature review and grounded focus group data. Clinical Governance Bulletin 3(6): 11-12.
  4. Gosling AS, Westbrook JI, Braithwaite J. (2003) Clinical team functioning and IT innovation: A study of the diffusion of a point-of-care online evidence system. Journal of the American Medical Informatics Association 10, 246-253.

2002

  1. Westbrook JI (2002) Trends in the utilisation of diagnostic upper gastrointestinal endoscopy 1988-1999. Gastrointestinal Endoscopy, 55, 847-853.
  2. Westbrook JI, Talley NJ, Westbrook MT. (2002) Gender differences in the symptoms and health status of dyspeptics: A population based study. Quality of Life Research, 11 (3) 283-291.
  3. Westbrook JI, Talley NJ (2002) Empiric clustering of dyspepsia into symptom subgroups: a population-based study. Scandinavian Journal of Gastroenterology. 37, 917-923.
  4. Braithwaite J, Hindle D, Iedema R, Westbrook JI (2002) Introducing soft systems methodology plus (SSM+): why we need it and what it can contribute. Australian Health Review, 25, 25 (2) 195-202.
  5. Duggan AE, Westbrook JI (2002) Reducing dyspepsia costs in the community. Gut [Letter] 51, 613.
  6. Duggan AE, Westbrook JI (2002) Restricted access for PPIs not a panacea. Canadian Medical Association Journal, [Letter] 167 (10).
  7. Georgiou A, Pearson M. Measuring outcomes with tools of proven feasibility and utility – the example of a patient focused asthma measure. Journal of Evaluation in Clinical Practice 2002 Vol 8 no 2: 199-204.
  8. Birkhead J, Pearson M, Norris R, Rickard A, Georgiou A. The national audit of myocardial infarction: a new development in the audit process. Journal of Clinical Excellence 2002. 4: 379-85.
  9. Georgiou A. Data, information and knowledge – the health informatics model and its role in evidence-based medicine. Journal of Evaluation in Clinical Practice 2002 Vol 8 no 2: 127-130.
  10. Georgiou A, Pearson M. The role of health informatics in clinical audit – part of the problem or key to the solution? Journal of Evaluation in Clinical Practice 2002 Vol 8 no 2: 183-188.
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Refereed Conference Papers (full papers)

2009

  1. Westbrook JI, Woods A (2009) Development and testing of an observational method for detecting medication administration errors using information technology. 10th International Congress on Nursing Informatics; 146: 429-433.
  2. Georgiou A, Westbrook JI, Nicolarakis P, Hordern A (2009) Improving the quality of residential aged care – an evaluation of the HealthCube ICT-enabled comprehensive medical assessment service. 17th National Health Informatics Conference. Published on CD.

2008

  1. Westbrook JI, Georgiou A, Rob MI (2008) Computerised order entry systems: sustained impact on laboratory efficiency and mortality rates? eHealth Beyond the Horizon - Get IT There, Proceedings of MIE2008. The XXIst International Congress of the European Federation of Medical Informatics, Sweden. Amsterdam: IOS Press, 345-350.
  2. Georgiou A, Morse W, Timmins W, Ray S, Westbrook JI (2008) The use of performance metrics to monitor the impact of CPOE on pathology laboratory services. eHealth Beyond the Horizon - Get IT There, Proceedings of MIE2008. The XXIst International Congress of the European Federation of Medical Informatics, Sweden. Amsterdam: IOS Press, 291-296.
  3. Callen J, Braithwaite J, Westbrook JI (2008) Differences in Doctors' and Nurses' Assessments of Hospital Culture and Their Views About Computerised Order Entry Systems. eHealth Beyond the Horizon - Get IT There, Proceedings of MIE2008. The XXIst International Congress of the European Federation of Medical Informatics, Sweden. Amsterdam: IOS Press, 15-20.
  4. Georgiou A, Lam M, Westbrook JI. (2008). Monitoring the impact of CPOE on healthcare delivery - a benefits realisation approach. 16th National Health Informatics Conference. H Grain (Ed). Melbourne: Health Informatics Society of Australia.
  5. Lam M, Georgiou A, Westbrook JI. (2008). A data linkage method for generating an information enriched dataset to monitor the impact of electronic ordering systems on healthcare delivery. 16th National Health Informatics Conference. H Grain (Ed). Melbourne: Health Informatics Society of Australia.
  6. Callen JL, Paoloni R, Prgomet M, Georgiou A, Robertson L, Westbrook JI. (2008). Can information technology improve test result follow-up? 16th National Health Informatics Conference. H Grain (Ed). Melbourne: Health Informatics Society of Australia.
  7. Creswick N, Westbrook JI (2008) Social networks of staff in an emergency department. 16th National Health Informatics Conference. H Grain (Ed). Melbourne: Health Informatics Society of Australia.

2007

  1. Westbrook JI, Ampt A, Williamson M, Nguyen K, Kearney L (2007) Methods for measuring the impact of health information technologies on clinicians’ patterns of work and communication. Conference Proceedings of 12th World Congress on Medical Informatics. Amsterdam: IOS Press, 1083-1087.
  2. Magrabi F, McDonnell G, Westbrook JI, Coiera E (2007) Using an accident model to design safe electronic medication management systems. Conference Proceedings of 12th World Congress on Medical Informatics. Amsterdam: IOS Press, 948-952.
  3. Georgiou A, Callen J, Westbrook J, Prgomet M, Toouli G (2007) Information and communication processes in the microbiology laboratory – implications for computerised provide order entry, Conference Proceedings of 12th World Congress on Medical Informatics. Amsterdam: IOS Press, 943-947.
  4. Ampt A, Westbrook JI (2007) Measuring nurses’ time in medication related tasks prior to the implementation of an electronic medication management system. 3rd International Conference on Information Technology in Health Care: Socio-technical Approaches. Amsterdam: IOS Press, 157-168.
  5. Creswick N, Westbrook JI (2007) The medication advice-seeking network of staff in an Australian Hospital renal ward. 3rd International Conference on Information Technology in Health Care: Socio-technical Approaches. Amsterdam: IOS Press, 217-232.
  6. Georgiou A, Lang S, Alvaro F, Whittaker G, Westbrook JI, Callen J (2007) Pathology’s front line – a comparison of the experiences of electronic ordering in the clinical chemistry and haematology departments. 3rd International Conference on Information Technology in Health Care: Socio-technical Approaches. Amsterdam: IOS Press, 121-132.
  7. Georgiou A, Greenfield T, Westbrook JI, Callen J (2007) Safety and efficiency considerations for the introduction of electronic ordering in a blood bank. 1st World Congress on Pathology Informatics, 1-5.

2006

  1. Creswick N, Westbrook JI (2006) Examining the socialising and problem-solving networks of clinicians on a hospital ward. Conference Proceedings of theSocial Science Methodology Conference of the Australian Consortium for Social and Political Research (ACSPR) , Sydney December. http://www.acspri.org.au/conference2006//proceedings/
  2. Georgiou A, Westbrook JI, McDonnell G, Magrabi F (2006) Multi-method system simulation analysis as an implementation and evaluation tool for computerised pathology order entry systems. Conference Proceedings 14th National Health Informatics Conference.
  3. Callen J, Braithwaite J, Westbrook JI (2006) Does the clinical environment affect the use of computerised physician order entry? Conference Proceedings 14th National Health Informatics Conference.
  4. Georgiou A, McDonnell G. Systems simulation: how it can help us to understand the impact of Health Information Systems. SimTecT Healthcare 2006 Conference Brisbane, Australia. 11-14 September 2006

2005

  1. Westbrook JI, Coeria EW, Braithwaite J (2005) Measuring the impact of online evidence retrieval systems using critical incidents and journey mapping. Connecting Medical Informatics and Bio-Informatics: Proceedings of XIX Medical Informatics Europe 2005 Conference, Eds Engelbrecht R, Geissbuhler A, Lovis C, Mihalas G. Amsterdam: ISO Press, p533-538.
  2. Georgiou A, Westbrook JI, Braithwaite J, Iedema R, Dimos A, Germanos T. (2005) A Context-Mechanism-Outcome approach to the evaluation of computerised physician order entry systems. Editors Grain H, Wise M, Chu S. Conference proceedings of the 13th National Health Informatics Conference, Melbourne. p214-219.
  3. Brear M, Westbrook JI, Newman C, Salter C, Stapleton S, Murphy M, Cregan P, Coiera E (2005) Organisational barriers to telemedicine implementation: results from qualitative research. Editors Grain H, Wise M, Chu S. Conference proceedings of the 13th National Health Informatics Conference, Melbourne.

2004

  1. Magrabi F, Westbrook JI, Coiera E, Gosling AS (2004) Clinicians’ Assessments of the Usefulness of Online Evidence to Answer Clinical Questions. Proceedings of the 11th World Congress on Medical Informatics (Editors Fieschi M, Coiera E, Yu-Chan J) Washington: IOS Press, p297-300.
  2. Westbrook JI, Braithwaite J, Iedema R, Coiera E (2004) Evaluating the impact of information communication technologies on complex organizational systems: a multi-disciplinary, multi-method framework. Proceedings of the 11th World Congress on Medical Informatics (Editors Fieschi M, Coiera E, Yu-Chan J) Washington: IOS Press, p1323-1327.
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Books, chapters and monographs

  1. Westbrook JI, Woods A (2009) Development and testing of an observational method for detecting medication administration errors using information technology. Stud Health Technol Inform; 146: 429-433.
  2. Callen JL, Braithwaite J, Westbrook JI. 2009. Team climate and clinical information systems. In Culture, Climate and Teams in Health Care Organisations. London: Palgrave Macmillan. In press.
  3. Westbrook JI, Georgiou A, Lam, M (2009) Does computerised provider order entry reduce test turnaround times?: a before and after study at four hospitals. Studies in Health Technology and Informatics; 150: 527-531. Amsterdam: IOS Press. ISBN 978-1-60750-044-5
  4. Shaw NT, Mador RL, Ho S, Mayes D, Westbrook JI, Creswick N, Thiru K, Brown M (2009) Understanding the impact on intensive care staff workflow due to the introduction of a critical care information system: a mixed methods research methodology. Studies in Health Technology and Informatics; 143: 186-191.
  5. Georgiou A, Westbrook JI]] (2009) Clinician reports of the impact of electronic ordering on an emergency department? Studies in Health Technology and Informatics; 150: 678-682. Amsterdam: IOS Press 978-1-60750-044-5
  6. Georgiou A, Westbrook JI, Callen J, Braithwaite J. (2008) Electronic Test Management Systems and Hospital Pathology Laboratory Services – A Framework for Investigating their Impact. In N. Wickramasinghe & E. Geisler (Eds), Encyclopaedia of Healthcare Information Systems pp505-512. Hershey, PA: Medical Information Science Reference.
  7. Lyell D, Sadsad R, Georgiou A (2008) Health Systems Simulation. In N. Wickramasinghe & E. Geisler (Eds), Encyclopaedia of Healthcare Information Systems pp646-655. Hershey, PA: Medical Information Science Reference.
  8. Westbrook JI, Coiera E, Callen J, Aarts J (2007) [Editors] Information Technology in Health Care: Socio-technical approaches. Studies in Health Technology & Informatics. Amsterdam: IOS Press, ISBN 978-1-58603-7772.
  9. Westbrook JI, Ampt A, Kearney L (2007) Work observation method by activity timing (WOMBAT) manual. Health Informatics Research & Evaluation Unit, Sydney: The University of Sydney, 1-62. ISBN 978-1-86487-917-9.
  10. Westbrook JI, Callen J, Margelis G (2006) [Editors] Conference Proceedings 14th National Health Informatics Conference. Health Informatics Society of Australia, Victoria.
  11. Brear M, Westbrook JI, Coiera E (2006) Virtual Critical Care Unit (ViCCU) clinical and organisational evaluation. Kensington: Centre for Health Informatics, University of NSW, p1-50, ISBN073342337X.
  12. Georgiou A. The Data-Information-Knowledge Model In Lazakidou, Athina Handbook of Research on Informatics in Healthcare Informatics and Biomedicine. Idea Group Reference Hershey PA, USA: 2006
  13. Harris M, Penn D, Taggart J, Georgiou A, Burns J, Powell Davies G. Chronic disease registers in primary health care, In Lazakidou, Athina Handbook of Research on Informatics in Healthcare Informatics and Biomedicine. Idea Group Reference Hershey PA, USA: 2006
  14. Georgiou A, Burns J, Wan Q, Flack J, Penn D, Powell Davies G, Harris MF. Divisions Diabetes and CVD quality improvement project: Analysis of division-based diabetes register recall data (2000-2002). Centre for General Practice Integration Studies, School of Public Health and Community Medicine. University of New South Wales, Sydney: 2004.
  15. Harris M, Georgiou A, Powell Davies, PG. Divisions Diabetes & CVD Quality Improvement Project. Diabetes Service Incentive Payments by Division 2001/2 to 2003/4. Centre for General Practice Integration Studies, School of Public Health and Community Medicine, UNSW Sydney: 2004.
  16. Georgiou A, Burns J, Penn D, Powell Davies PG, Harris MF. Divisions Diabetes & CVD Quality Improvement Project. Division Diabetes and CVD Programs 2002. Centre for General Practice Integration Studies, School of Public Health and Community Medicine, UNSW Sydney: 2004.
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Conference presentations

2008

  1. Westbrook JI, Georgiou A, Lam M (2008) Measuring whether computerized pathology order-entry systems improve health care delivery efficiency: A before and after study at two major Australian teaching hospitals. Australian College of Health Service Executives National Conference, Alice Springs, Australia 6 -8 August 2008.
  2. Creswick N, Westbrook JI (2008) A Social Network Perspective for Studying the Impact of Information and Communication Technology on Hospital Staff Interactions. Society for Social Studies of Science (4S) & European Association for the Study of Science and Technology (EASST) Conference. 20-23 August 2008. Rotterdam, The Netherlands. link.

2007

  1. Georgiou A, Westbrook JI (2007) Electronic ordering – what does it promise, what has it delivered and where is it going? Research evidence from a New South Wales experience. 16th Annual NSW Health Informatics Association Conference Sydney, 30 March 2007.

2006

  1. Westbrook JI, Georgiou A, Ampt A (2006) Enhancing the impact of clinical information systems through research and evaluation Biennial Health Conference, Sydney, November.
  2. Magrabi F, McDonnell G, Westbrook JI, Coiera E (2006) Using accident models to design safe electronic medication management systems. SimTech Health Care Simulation Conference, Brisbane September 2006.
  3. Georgiou A, Westbrook JI, McDonnell G, Magrabi F (2006) Multi-method system simulation analysis as an implementation and evaluation tool for computerised pathology order entry systems. 14th National Health Informatics Conference.
  4. Callen J, Braithwaite J, Westbrook JI (2006) Does the clinical environment affect the use of computerised physician order entry? 14th National Health Informatics Conference. Sydney.
  5. Georgiou A, Magrabi F, Westbrook JI, McDonnell A (2006) A system dynamics approach to the issue of hospital access block. International Conference on Health and Social Care Modelling and Applications. Adelaide.
  6. Georgiou A, McDonnell G. Systems simulation: how it can help us to understand the impact of Health Information Systems. SimTecT Healthcare 2006 Conference Brisbane, Australia. 11-14 September 2006
  7. Georgiou A, Westbrook JI, Braithwaite J. An investigation into the implications of electronic ordering systems for pathology laboratories School of Public Health and Community Medicine, University of New South Wales 4th Annual Research Student Conference 27 October 2006, Sydney, Australia

2005

  1. Westbrook JI, Coeria EW, Braithwaite J (2005) Measuring the impact of online evidence retrieval systems using critical incidents and journey mapping. XIX Medical Informatics Europe 2005 Conference, Geneva Switzerland.
  2. Georgiou A, Westbrook JI, Braithwaite J, Iedema R (2005) The impact of computerised pathology order entry systems on pathology services - a context-mechanism-outcome approach. 13th National Health Informatics Conference. Melbourne 31 July – 2 August.
  3. Brear M, Westbrook JI, Newman C, Salter C, Stapleton S, Murphy M, Cregan P, Coiera E (2005) Organisational Barriers to Telemedicine Implementation: Results From Qualitative Research. 13th National Health Informatics Conference. Melbourne 31 July – 2 August.
  4. Harris MF, Wan Q, Powell Davies PG, Georgiou A, Burns J, Penn D. Getting there! Improvements in diabetes care in general practice 2000-2002. In Sansoni J and Tilley L (eds) Health Outcomes 2005: Making a difference. (Paper) The Australian Health Outcomes Collaboration. Canberra: 17-18 August 2005
  5. Wan Q, Harris M, Jayasinghe U, Flack J, Georgiou A, Penn D, Burns J. Coronary Heart Disease Absolute Risk (CHDAR) and Diabetes Care in Type 2 Diabetes in General Practice General Practice and Primary Health Care Research Conference (Paper), Adelaide, 26-28 July 2005
  6. Georgiou A. Health informatics – an emerging academic discipline facing the challenge of realism. International Association of Critical Realism 9th Annual Conference. Engaging Realist Alternatives. Sydney 10-12 July 2005.
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Published refereed abstracts

2008

  1. Westbrook JI, Georgiou A (2008) Enhancing the contribution of laboratory services to patient care using electronic ordering systems: a data feedback intervention to support effective work-practice change. International Forum on Quality and Safety in Health Care, April 2008.
  2. Callen J, Braithwaite J, Westbrook JI (2008) Does the climate of the team influence doctors' and nurses' use of clinical information systems? Abstract in Culture and Climate: Cracking the Code. The Sixth International Conference on Organisational Behaviour in Health Care [obhc2008], Sydney: Society for the Study of Organising in Health Care, March 28-30 [http://www.obhc2008.org].
  3. Georgiou A, Westbrook JI (2008) ICT challenges to the organisational communication environment – a case study involving a pathology laboratory in a Sydney hospital. Abstract in Culture and Climate: Cracking the Code. The Sixth International Conference on Organisational Behaviour in Health Care [obhc2008], Sydney: Society for the Study of Organising in Health Care, March 28-30.
  4. Westbrook JI, Georgiou A, Lam, M (2008) Computerized pathology order entry systems improve health care delivery efficiency: A before and after study at two major Australian teaching hospitals. ACHSE National Congress. Accepted January 2008 [abstract].
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Invited presentations

2009

  1. Westbrook JI, (2009) Keynote Plenary Measuring the effectiveness of e-health initiatives in hospitals. Health Informatics New Zealand Conference 1-3 October 2009, Rotorua, New Zealand.
  2. Westbrook JI (2009) Keynote address The impact of commercial electronic medication management systems on errors and clinicians’ work in hospitals. Patients Safety through Intelligent Procedures in Medication. Workshop of the European Union Research Group. September 23-24th 2009, Italy.
  3. Westbroook JI, (2009) Keynote Address Quantifying the effects of electronic medical record systems in hospitals National Health Informatics Summit Singapore. July 17-18th 2009, Singapore.
  4. Westbrook JI (2009) Medication errors, interruptions and electronic medication management systems: The good, the bad and the ugly. Humans and complex systems think tank. 5-6 March 2009 Adelaide, South Australia.

2008

  1. Westbrook JI (2008) Plenary presentation. The impact of information and communication technologies on nurses’ work and medication errors. 3rd APEC e-Health Technical Forum, Seoul Korea 1-3rd December. Also Opening Plenary Chair.
  2. Westbrook JI (2008) How will information and communication technologies change work? Sax Institute Policy Exchange. November 2008, Sydney.
  3. Westbrook JI (2008) Measuring the impact of ICT on health care and clinicians’ work. Physicians’ Workshop Concord Hospital October 2008.
  4. Westbrook JI (2008) The impact of health information technology on patient outcomes and clinicians. Cerner Leadership Forum, 4th June 2008, Sydney.
  5. Westbrook JI (2008) The impact of health information technology in health care. Oncology Seminar. Liverpool Hospital.
  6. Westbrook JI (2008) Invited symposium. Safe patterns of work and communication on hospital wards and the influence of information and communication technologies 20th International Association for People-environment Studies Conference, August Rome Italy.
  7. Westbrook JI (2008) Keynote Address. The impact of information and communication technologies on nurses’ work and medication errors 13th National Nurse Education Conference, Sydney.

2007

  1. Westbrook JI (2007) Keynote address - How do information and communication technologies improve the efficiency, safety and quality of health care? International Conference Efficiency, Quality and Consumer Satisfaction in Healthcare and Welfare. Prague, March 7-8.
  2. Westbrook JI (2007) Measuring how clinical information systems improve the quality and safety of health care. Clinical Excellence Commission. 28 March. Sydney.

2006

  1. Westbrook JI (2006) The causes and frequency of errors in hospitals. Australian Health Insurance Association Conference, Sydney, October.
  2. Westbrook JI (2006) Do online evidence retrieval systems work? The challenges of evaluating the impact of large-scale health interventions. Rural Health Department, Faculty of Medicine, University of Melbourne, Shepparton, October.
  3. Westbrook JI (2006) Invited Public Lecture - What can we expect from clinical information and communication technologies? Shepparton, Victoria, 26 October.
  4. Georgiou A (2006) What is the impact of Computerized Physician Order Entry Systems on pathology laboratory services? Austin Hospital, Melbourne Victoria 25 October
  5. Westbrook JI (2006) Keynote Address - A multi-method approach to the evaluation of clinical information systems. 14th National Health Informatics Conference, Sydney, August.
  6. Westbrook JI (2006) Keynote Address -What can we expect from clinical ICT? Current evidence and approaches to evaluating the impact of clinical information systems on health care delivery and patient outcomes. Health IT Forum Perth, Western Australia, August.
  7. Westbrook JI (2006) How online evidence systems improve the quality of clinical decision-making. 4th Australasian Conference on Safety and Quality in Healthcare, August Melbourne.
  8. Westbrook JI (2006) Evaluating decisions support systems. Australian Mathematical Sciences Institute- Mathematical Opportunities in Health Care Industry Forum March 7, Melbourne.

2005

  1. Westbrook JI (2005) Behavioural change as an obstacle. Australian Medical Association Electronic Health Forum. 7-8 December, Canberra.
  2. Westbrook JI, Coiera EC (2005) Results of the ViCCU Evaluation. Presentation to Deputy Director General of NSW Health, 9th December, Sydney.
  3. Westbrook JI, Georgiou A (2005) Opening Keynote address: Multi-method evaluation of point of care clinical systems. Scandinavian Health Informatics Conference, August, Denmark.
  4. Westbrook JI (2005) Funding policy-relevant research: Health Informatics. The Sax Institute Health Policy & Research Exchange. 3rd November, Sydney.
  5. Westbrook JI, Georgiou A, Dimos A, Germanos T (2005) The effects of IT on the laboratory: a quantitative and qualitative study of the impact of a computerized pathology order entry system. Australasian Association of Clinical Biochemists 43rd Annual Scientific Conference. October Sydney.
  6. Westbrook JI (2005) Evaluating the impact and benefits of clinical systems. Northern Sydney Central Coast Area Health Service Clinical Informatics Symposium. 18th August, Terrigal.
  7. Westbrook JI, Georgiou A, Iedema R, Braithwaite J, Ampt A, Forsyth R (2005) Evaluating the impact of electronic ordering systems. Presentation to Royal Prince Alfred Hospital. May.
  8. Westbrook JI and Georgiou A (2005) Evaluation of the impact of pathology order entry systems. South Western Sydney pathology & clinical staff, April.

2004

  1. Westbrook JI (2004) Evaluating the impact of online evidence retrieval systems, University of NSW –UK Senior Executives Study Tour. November.
  2. Westbrook JI, Coiera EW (2004) The impact of online evidence use on clinicians’ responses to clinical questions. 2nd Guidelines International Network (GIN) Conference Wellington, New Zealand, November.
  3. Westbrook JI, Coiera EW (2004) “Do online evidence system help experience clinicians to answer clinical questions? Implementing evidence: factors for success – Breakfast Forum. National Institute of Clinical Studies June, Sydney.