Design of a multi-method evaluation approach to the evaluation of clinical information systems
Internationally health systems are making significant investments in clinical information and communication technologies including decision support and telemedicine systems designed to improve the safety and efficiency of care. There is a scarcity of research evidence regarding the ability of these systems to improve patient care. Measurement of the benefits derived from such large-scale investments is currently hampered by a lack of reliable and valid measurement tools.
It is also clear that uni-dimensional measures of the impact of clinical information systems in large, complex organizations are of limited utility.
This research project aims to:
- Develop and test rigorous and innovative evaluation tools & approaches.
- Harness technology to advance research methods for example the application of computer simulation and handheld computers as data collection devices.
- Examine the ways in which multiple qualitative and quantitative measures may be integrated to provide a detailed understanding of the ways in which clinical information systems impact upon the effectiveness, safety and efficiency of care delivery in large hospitals.
This research includes the use of diverse research methods from video observational work to modified time and motion studies.
Lead Researcher: Professor Johanna Westbrook –
Research Funding: ARC Linkage grant in partnership with NSW Health
Collaborators:
- Centre for Clinical Governance Research in Health, University of NSW
- Centre for Health Informatics, University of NSW