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Professor Johanna Westbrook

BAppSc (MRA), MHA, GradDipAppEpid, PhD, FACHI, FACMI

Professor Johanna Westbrook

Johanna Westbrook joined The University of Sydney in November 2006 as Professor of Health Informatics in the Faculty of Health Sciences in order to establish the Health Informatics Research & Evaluation Unit. Prior to this she was Professor of Health Informatics in the Faculty of Medicine at the University of NSW, where she was also Deputy Director of the Centre for Health Informatics.

Johanna’s research interests and expertise centre on evaluation of the impact that clinical information systems have on health care delivery, health professionals’ work and patient outcomes. She leads the largest health informatics evaluation research team in Australia and the group’s work is highly competitive with other international research teams in this area. The team’s work centres on designing innovative, multi-method approaches and applying these in order to measure how effective clinical information technology is at delivering desired benefits and in improving the quality and safety of health care. A unique aspect of the team’s work is the application of rigorous evaluation approaches which bring together highly quantitative methods grounded in epidemiological techniques married with the use of qualitative approaches including techniques such as video observational studies and social network analyses.

Professor Westbrook has undertaken a substantial body of research centred on the use of online evidence systems. This includes the first international population study of clinicians’ use of online evidence and its integration into, and impact on, decision-making and work practices. She has also led studies in the use of telemedicine applications in Emergency department settings. She is currently leading a number of research projects funded by the Australian Research Council (ARC) and the National Health and Medical Research Council (NHMRC) to examine the impact of order entry, decision support and medication management systems in hospitals on the efficiency of care delivery, medication error rates, and health professionals’ work and communication patterns. She is supported by an NHMRC Fellowship.

Professor Westbrook has published many papers on health care evaluations and health technology assessments as well as epidemiological studies. She has qualifications in epidemiology, health information management and health administration, has over 140 refereed publications and has attracted in excess of $17M in research funding. In 2005 Professor Westbrook was elected as a Fellow of the American College of Medical Informatics. Only two other Australians have received this honour. She has received several awards for her research work, as well as a national award for the innovative use of technology in tertiary education.

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Publications by Johanna Westbrook

Refereed journal articles

2009

  1. Callen J, Paoloni R, Georgiou A, Prgomet M, Westbrook JI. The rate of missed test results in an Emergency Department using an electronic test ordering and viewing system. Methods of Information in Medicine. 2009 - Accepted July 2009.
  2. Andersen P, Lindgaard A, Prgomet M, Creswick N, Westbrook JI. Mobile and fixed computer use by doctors and nurses on hospital wards: Multi-method study on the relationships between clinician role, clinical task, and device choice. Journal of Medical Internet Research. 2009;11(3):e32.
  3. Westbrook JI, Georgiou A, Rob MI. Test turnaround times and mortality rates 12 and 24 months after the introduction of a computerised provider order entry system. Methods of Information in Medicine. 2009;48(2):211-5.
  4. Westbrook J, Ampt A. Design, application and testing of the Work Observation Method by Activity Timing (WOMBAT) to measure clinicians' patterns of work and communication. International Journal of Medical Informatics. 2009;78S:S25-S33.
  5. Rob M, Westbrook J. The impact of ENT surgery on children’s subsequent use of health services: An 8-year cohort study. Journal of Paediatrics and Child Health. 2009;Accepted June 2009.
  6. Reckmann M, Westbrook J, Koh Y, Lo C, Day R. Does computerized order entry reduce prescribing errors for hospital inpatients? A systematic review. Journal of American Medical Informatics Association. 2009;16(5).
  7. Osborne M, Day R, Westbrook J. Are specialist physicians missing out on the e-Health boat? An investigation of access to and use of computers. Journal of Internal Medicine. 2009;Accepted June 2009.
  8. Georgiou A, Greenfield T, Callen J, Westbrook JI. Safety and efficiency considerations for the introduction of electronic ordering in a blood bank. Archives of Pathology & Laboratory Medicine. 2009 Jun;133(6):933-7.
  9. Georgiou A, Ampt A, Creswick N, Westbrook JI, Braithwaite J. Computerised provider order entry - what are health professionals concerned about?  A qualitative study of an Australian hospital planning implementation. International Journal of Medical Informatics. 2009;78(1):60-70.
  10. Creswick N, Westbrook JI. Social network analysis of medication advice-seeking interactions among staff in an Australian hospital. International Journal of Medical Informatics. 2009;(Accepted August 2008).
  11. Callen JL, Braithwaite J, Westbrook JI. The importance of medical and nursing sub-cultures in the implementation of clinical information systems. Methods of Information in Medicine 2009;48:196-202.

2008

  1. Westbrook JI, Ampt A, Kearney L, Rob M (2008) All in a day’s work: An observational work measurement study to quantify how and with whom doctors on hospital wards spend their time. Medical Journal of Australia. 188: 506–509.
  2. Callen J, Braithwaite J, Westbrook JI (2008) Contextual implementation model: a framework for assisting clinical information system implementations. Journal of American Medical Informatics Association 15(2):255-62.
  3. Westbrook JI, Coiera EC, Brear M, Stapleton S, Rob MI, Murphy M, Cregan P (2008) Impact of an ultrabroadband emergency department telemedicine system on the care of acutely unwell patients and clinicians’ work. Medical Journal of Australia Medical Journal of Australia 188 (12): 704-708.
  4. Magrabi F, Westbrook JI, Kidd M, Day R, Coiera E (2008) Long term patterns of online evidence retrieval use in general practice: a 12-month study. Journal of Medical Internet Research. 10(1):e6.
  5. Morris A, Westbrook JI, Moore K (2008) A longitudinal study over 5-10 years of clinical outcomes in women with idiopathic detrusor overactivity. British Journal of Obstetrics and Gynaecology 115(2): 239-246.
  6. Callen J, Braithwaite J, Westbrook JI (2008) Organisational culture: putting the horse before the cart. Hospital Information & Technology – Europe, Spring Vol 1 No 1 2008.
  7. Coiera E, Westbrook JI, Rogers K (2008) Clinical decision velocity is increased when meta-search filters enhance an evidence retrieval system. Journal of the American Medical Informatics Association 15: 638–646.

2007

  1. Ampt A, Westbrook JI, Creswick N, Mallock N (2007) A comparison of self-reported and observational work sampling techniques for measuring time in nursing tasks. Journal of Health Services Research and Policy 12 (1): 18-24.
  2. Braithwaite J, Westbrook JI, and Iedema RA (2007) Health care participants’ dualism: are new sub-species evolving? Journal of the Royal Society of Medicine, 100: 78-80.
  3. Westbrook JI, Coiera E, Gosling AS, Braithwaite J (2007) Critical incidents and journey mapping as techniques to evaluate the impact of online evidence retrieval systems on health care delivery and patient outcomes. International Journal of Medical Informatics. 76 (2-3): 234-245.
  4. [[b||Callen JL]Braithwaite J, Westbrook JI (2007) Cultures in hospitals and their influence on attitudes to, and satisfaction with, the use of clinical information technology. Social Science & Medicine. 65(3): 635-639.
  5. Georgiou A, Westbrook JI, Braithwaite J, Iedema R, Ray S, Forsyth R, Dimos A, Germanos T. (2007) When requests become orders - a formative investigation into the impact of computerized physician order entry systems on a pathology laboratory service. International Journal of Medical Informatics. 76(8):583-91.
  6. Georgiou A, Williamson M, Westbrook JI, Ray S (2007) The impact of computerised physician order entry systems on pathology services: a systematic review.]] International Journal of Medical Informatics. 76 (7): 514-529.
  7. Iedema R, Forsyth R, Georgiou A, Braithwaite J, Westbrook JI. (2007) Video research in health: Visibilizing the normative and affective complexities of contemporary care. Qualitative Research Journal. 6(2) 15-30.
  8. Westbrook JI, Braithwaite J, Georgiou A, Ampt A, Creswick N, Coiera E, Iedema R (2007) Multi-method evaluation of information and communication technologies in health in the context of wicked problems and socio-technical theory. Journal of the American Medical Informatics Association. 14:746 –755.
  9. Braithwaite J, Luft S, Bender W, Callen J, Westbrook JI, Westbrook MT, Mallock NA, Iedema RA, Hindle D, Jochelson T (2007). The hierarchy of work pursuits of public health managers. Health Services Management Research. 20: 71-83.
  10. Braithwaite J, Westbrook JI, Pawsey M, Greenfield D, Naylor J, Iedema R, Runciman B, Redman S et al (2007) A prospective, multi-method, multi-disciplinary, multi-level, collaborative, social-organisational design for researching health sector accreditation. BMC Health Services Research. DOI 1186/1472-6963-6-113.

2006

  1. Callen J, Westbrook JI, Braithwaite J (2006) The effect of physicians’ long-term use of CPOE on their test management work practices. Journal of American Medical Informatics Association. 13: 643-652
  2. Westbrook JI, Georgiou A, Dimos A, Germanos T (2006) Computerised pathology test order-entry reduces laboratory turnaround times and influences tests ordered by hospital clinicians: A controlled before and after study. Journal of Clinical Pathology, 59: 533-536.
  3. Westbrook JI, Westbrook MT, Gosling AS (2006) Ambulance officers’ use of online evidence. BMC Medical Informatics and Decision Making. 6:31 www.biomedcentral.com/1472-6947/6/31.
  4. Coiera E, Westbrook JI, Wyatt JC (2006) The safety and quality of decision support systems. International Medical Informatics Association Year Book 2006, 20-25.
  5. Braithwaite J, Westbrook JI, Pawsey M, Greenfield D, Naylor J, Iedema RA, Runciman W, Redman S, Jorm C, Robinson M, Nathan S, Gibberd R (2006) A prospective, multi-method, multi-disciplinary, multi-level, collaborative, social-organisational design for researching health sector accreditation. BMC Health Services Research 6: 113 http://www.biomedcentral.com/content/pdf/1472-6963-6-113.pdf
  6. Coiera E, Magrabi F, Westbrook JI, Kidd MR, Day RO, Protocol for the Quick Clinical study: a randomised controlled trial to assess the impact of an online evidence retrieval system on decision-making in general practice [ISRCTN03597773], BMC Medical Informatics and Decision Making 2006 Aug 24;6:33.
  7. Magrabi F, Westbrook JI, Coiera EW (2006) What factors are associated with the integration of evidence retrieval technology into routine general practice settings? International Journal of Medical Informatics. 2007 Oct;76(10):701-9
  8. Coiera E, Westbrook JI (2006) Should clinical software be regulated? Medical Journal of Australia [Editorial] 184 (12): 600-601.
  9. Georgiou A, Westbrook JI (2006) Computerised order entry systems and pathology services – a synthesis of the evidence. Clinical Biochemist Reviews. 27(2): 79-87.

2005

  1. Westbrook JI, Gosling AS, Coiera E, (2005) Do online evidence systems help experienced clinicians answer clinical questions? Journal of the American Medical Informatics Association. 12 (3) 315-321.
  2. Westbrook JI, Gosling AS, Westbrook MT. (2005) Use of point-of-care online clinical evidence retrieval systems by junior and senior doctors in NSW public hospitals. Internal Medicine Journal. 35(7) 399-404.
  3. Westbrook JI, Gosling AS, Coiera EW. (2005) The impact of an online evidence system on confidence in decision making in a controlled setting. Medical Decision Making. 25 (2), 178-185.
  4. Editorial on this research: Hersh WR (2005) Ubiquitous but unfinished: online information retrieval systems. Medical Decision Making. 25 (2) 147-148.
  5. Westbrook JI (2005) Exploring the interface between organisations and clinical information systems. Health Information Management Journal [Editorial] 34(4) 102-103.
  6. Westbrook JI, Duggan AE, Duggan JM, Westbrook MT (2005) A 9 year prospective cohort study of endoscoped patients with upper gastrointestinal symptoms. European Journal of Epidemiology, 20(7) 619-627.
  7. Braithwaite J, Westbrook JI, Iedema R (2005) Restructuring as gratification. Journal of the Royal Society of Medicine, 98(12) 542-544.
  8. Georgiou A, Westbrook JI, Braithwaite J, Iedema R (2005) Multiple perspectives on the impact of electronic ordering on hospital organisational and communication processes. Health Information Management. 34(4) 130-135.
  9. Westbrook JI, Coiera E, Magrabi F (2005) The outcomes when clinicians use online evidence systems. Invited Commentary. Annals of Family Medicine. 3, http://www.annfammed.org/cgi/eletters/3/6/507.
  10. Magrabi F, Coiera E, Westbrook JI, Gosling AS. (2005) General Practitioners’ use of online evidence in primary care consultations. International Journal of Medical Informatics 74(1) 1-12.

2004

  1. Rob MI, Westbrook JI, Taylor R, Rushworth RL (2004) Increased rates of ENT surgery among young children. Have clinical guidelines made a difference? Journal of Paediatrics and Child Health. 40 (11) 627-632.
  2. Gosling AS, Westbrook JI. (2004) Allied health professional’s use of online evidence: A survey of 790 staff working in the Australian public hospital system. International Journal of Medical Informatics. 73, 391-401.
  3. Westbrook JI, Gosling AS, Coiera EW (2004) Do clinicians use online evidence to support patient care? A study of 55,000 clinicians. Journal of the American Medical Informatics Association, 11(2):113-120.
  4. Adily A, Westbrook JI, Coiera EW, Ward J (2004) Use of on-line evidence databases by Australian public health practitioners. Medical Informatics & the Internet in Medicine, 29(2) 127-136.
  5. Gosling AS, Westbrook JI, Spencer R. (2004) Nurses’ use of online clinical evidence. Journal of Advanced Nursing, 47(2), 201-211.

2003

  1. Westbrook JI, Talley NJ (2003) Diagnostic investigation rates and use of prescription and non-prescription medications among dyspeptics: A population based study of 2,300 Australians. Alimentary Pharmacology and Therapeutics, 17, 1171-1178.
  2. Gosling AS, Westbrook JI, Coiera EW (2003) Variation in the use of online clinical evidence: A qualitative analysis. International Journal of Medical Informatics, 69, 1-16.
  3. Braithwaite J, Black D, Westbrook JI (2003) The impact of changing health care policy on the work of clinicians: longitudinal literature review and grounded focus group data. Clinical Governance Bulletin 3(6): 11-12.
  4. Gosling AS, Westbrook JI, Braithwaite J. (2003) Clinical team functioning and IT innovation: A study of the diffusion of a point-of-care online evidence system. Journal of the American Medical Informatics Association 10, 246-253.

2002

  1. Westbrook JI (2002) Trends in the utilisation of diagnostic upper gastrointestinal endoscopy 1988-1999. Gastrointestinal Endoscopy, 55, 847-853.
  2. Westbrook JI, Talley NJ, Westbrook MT. (2002) Gender differences in the symptoms and health status of dyspeptics: A population based study. Quality of Life Research, 11 (3) 283-291.
  3. Westbrook JI, Talley NJ (2002) Empiric clustering of dyspepsia into symptom subgroups: a population-based study. Scandinavian Journal of Gastroenterology. 37, 917-923.
  4. Braithwaite J, Hindle D, Iedema R, Westbrook JI (2002) Introducing soft systems methodology plus (SSM+): why we need it and what it can contribute. Australian Health Review, 25, 25 (2) 195-202.
  5. Duggan AE, Westbrook JI (2002) Reducing dyspepsia costs in the community. Gut [Letter] 51, 613.
  6. Duggan AE, Westbrook JI (2002) Restricted access for PPIs not a panacea. Canadian Medical Association Journal, [Letter] 167 (10).

2001

  1. Westbrook JI, Duggan AE, McIntosh JH (2001) Antiulcerant prescriptions in Australia - volume, trends and costs. British Medical Journal 323, 1338-1339.
  2. Rob MI, Westbrook JI (2001) Myringotomy guidelines not as effective in Australia. British Medical Journal [letter], 324, 673-674.
  3. Duggan JM, Westbrook JI (2001) Does vigorous resuscitation promote bleeding in haematemesis patients? www.GastroHep.com November 2001.
  4. Westbrook JI, Braithwaite J (2001) The health care game: an evaluation of a heuristic, web-based simulation Journal of Interactive Learning Research 12 (1) 89-104.
  5. Reid B, Kelly Z, Westbrook JI (2001) A preliminary analysis of differences in coded morbidity data from Australia and Maryland. Health Information Management, 30 (2) http://www.himaa.org.au/.
  6. Westbrook JI, McIntosh JH, Duggan JM (2001) Accuracy of provisional diagnoses of patients undergoing their first endoscopy. Gastrointestinal Endoscopy, 53 (3) 283-288.

2000

  1. Westbrook JI, McIntosh JH, Talley NJ (2000) Factors associated with consulting medical and non-medical health practitioners for dyspepsia: An Australian population-based study. Alimentary Pharmacology and Therapeutics 14, 1581-1588.
  2. Westbrook JI, Callen JL, Alechna N (2000) A national comparison of health information management students’ career expectations and anticipated involvement in professional activities. Health Information Management 29(4), 156-161.
  3. Westbrook JI, McIntosh JH, Talley NJ (2000) The impact of dyspepsia definition on prevalence estimates: Considerations for future researchers. Scandinavian Journal of Gastroenterology 35 (3), 227-233.

1999

  1. Alechna N, Westbrook JI, Roberts, R (1999) The quality of burns coding. Compliance with standards and the effects on clinical data. Health Information Management, 28 (4), 181-185.

1998

  1. Westbrook JI, Braithwaite J, McIntosh J (1998) The outcomes for patients with incidental lesions: serendipitous or iatrogenic? American Journal of Roentgenology 171, 1193-1196.
  2. Westbrook JI, McIntosh JH, Rushworth RL, Berry G, Duggan J (1998) Agreement between medical record data and patients’ accounts of their medical history and treatment for dyspepsia. Journal of Clinical Epidemiology 51(3), 237-244.

1997

  1. Westbrook JI, Callen JL, Tomornsak, S (1997) An evaluation of the postgraduate diploma of applied science in health information management. Health Information Management 27, 74-78.
  2. Westbrook JI, Callen JL, Lewis M (1997) A glimpse into the future: A survey of the expectations and ambitions of Australian Health Information Management students. Topics in Health Information Management 18, 74-78.

1996

Braithwaite J, Lazarus L, Westbrook JI (1996) Health outcomes in Australia and the United States. Australian and New Zealand Journal of Medicine 26, 416-417.

Braithwaite J, Westbrook JI (1996) Future health services managers' and health information managers' views on information technology: A pilot survey. Health Information Management, 26, 82-87.

1995

  1. Braithwaite J, Westbrook JI, Lazarus L (1995) What will be the outcomes of the outcomes movement? Australian & New Zealand Journal of Medicine 25, 731-735.
  2. Lazarus L, Braithwaite J, Westbrook JI (1995) Health Outcomes: of means and ends. Medical Journal of Australia [letter], 162, 551,553.
  3. Braithwaite J, Lazarus L, Westbrook JI (1995) Health outcomes: of means and ends. Medical Journal of Australia 162, 4-5.

1994

  1. Braithwaite J, Westbrook JI (1994) Charting a course through the health care policy maze. Australian Journal of Public Administration 53(2) 257-261.
  2. Westbrook JI, Haas M, Rushworth RL, Rob MI (1994) Evaluating health care: What can hospital separation data tell us about complications of hospital care? Journal of Quality in Clinical Practice 14, 157-166.
  3. Braithwaite J, Westbrook JI (1994) America's Health Care Reforms. Health Information Management 24(1) 20-22.
  4. Westbrook JI, Rushworth RL, Rob MI, Rubin GL (1994) Diagnostic procedures and health outcomes: upper gastrointestinal tract investigations in the elderly. Medical Journal of Australia, [letter] 160, 164.

1993

  1. Westbrook JI, Frommer MS, Rubin GL (1993) What is the difference between quality assurance and health outcomes? NSW Public Health Bulletin 4(12) 133-134,136.
  2. Rubin GL, Frommer MS, Westbrook JI (1993) Quality and Population. NSW Public Health Bulletin 4(12) 137-138.
  3. Westbrook JI, Rushworth RL, Rob MI, Rubin GL (1993) Diagnostic procedures and health outcomes: upper gastrointestinal tract investigations in the elderly. Medical Journal of Australia, 159(4) 242-245.
  4. Westbrook JI (1993) Redefining the boundaries of health information management. Australian Medical Record Journal, 23(3) 76-77.
  5. Goodwin MB, Westbrook JI (1993) An analysis of patient accidents in hospital. Australian Clinical Review 13, 141-149.
  6. Westbrook JI (1993) Patient satisfaction: methodological issues and research findings. Australian Health Review, 16, 1 (75-88).
  7. Westbrook JI, Kraa E, Levy M (1993) Investigation of a suspected outbreak of Salmonella typhimurium. NSW Public Health Bulletin, 4(1) 4-5.
  8. Westbrook JI, Rushworth RL (1993) The epidemiology of peptic ulcer mortality 1953 to 1989: a birth cohort analysis. International Journal of Epidemiology, 22(6) 1085-1092.

1992

  1. Westbrook JI, Braithwaite J (1992) Using the international classification of primary care (ICPC) to examine the profile of patients utilising hospital accident and emergency services. Australian Medical Record Journal, 22 (4) 139-143.
  2. Close GA, Westbrook JI, Rushworth RL, Rubin GL (1992) Getting serious about the evaluation of health services: The need for data linkage in the measurement of health outcomes. Australian Medical Record Journal, 22(2) 56-60.

1991

  1. Westbrook JI, Rob MI, Rushworth RL, Rubin GL (1991) Why are Australian peptic ulcer deaths rising? Medical Journal of Australia, 155, (10), 717.
  2. Reid B, Callen J, Deane J, Donoghue M, Entwistle R, Favelle H, McDonald J, Westbrook JI (1991) Building a casemix information system in hospitals: challenges for the medical record service. Australian Medical Record Journal, 21 (2) 44-52.
  3. Braithwaite J, Westbrook JI, Lansbury RD (1991) Beyond management by objectives: the implementation of a goal directed performance management system in an Australian teaching hospital. Australian Health Review, 14 (2), 110-127.
    Reprinted in Trust Network, Newsletter of Britain's National Health Service, (1991), 10, 19-36.
  4. Westbrook JI, Braithwaite J, Everitt L (1991) St. Vincent's hospital case study: Quality improvement program for the division of corporate services. Australian Clinical Review, 11 (2), 51-55.
  5. Braithwaite J, Westbrook JI (1991) A survey of senior managers' participation in performance review programs in NSW public hospitals. Australian Health Review, 14 (2), 97-109.
  6. Westbrook JI (1991) Future directions: anticipated demands on the medical record service. Australian Medical Record Journal, 21 (2) 10-12.

1990

  1. Westbrook JI, Goodwin MB (1990) The use of DRGs to highlight quality of care issues. Australian Clinical Review, 10 (3), 103-109.

1988

  1. Westbrook MT, Adamson BJ, Westbrook JI (1988) Health science students' images of people with disabilities. Community Health Studies, 12 (3), 304-313.
  2. Westbrook JI (1988) Patient access to medical information: a review of the issues. Australian Medical Record Journal, 18 (1), 11-14.
  3. Westbrook JI, Nugent MA (1988) Patient access to medical information: a survey of medical practitioners' attitudes. Australian Medical Record Journal, 18 (2), 52-58.

1986

  1. Westbrook JI (1986) The implications of occupational health and safety legislation for medical record administrators. Australian Medical Record Journal, 16 (3), 15-24.

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Refereed conference papers (full papers)

2008

  1. Westbrook JI, Georgiou A, Rob MI (2008) Computerised order entry systems: sustained impact on laboratory efficiency and mortality rates? eHealth Beyond the Horizon - Get IT There, Proceedings of MIE2008. The XXIst International Congress of the European Federation of Medical Informatics, Sweden. Amsterdam: IOS Press, 345-350.
  2. Georgiou A, Morse W, Timmins W, Ray S, Westbrook JI (2008) The use of performance metrics to monitor the impact of CPOE on pathology laboratory services. eHealth Beyond the Horizon - Get IT There, Proceedings of MIE2008. The XXIst International Congress of the European Federation of Medical Informatics, Sweden. Amsterdam: IOS Press, 291-296.
  3. Callen J, Braithwaite J, Westbrook JI (2008) Differences in Doctors' and Nurses' Assessments of Hospital Culture and Their Views About Computerised Order Entry Systems. eHealth Beyond the Horizon - Get IT There, Proceedings of MIE2008. The XXIst International Congress of the European Federation of Medical Informatics, Sweden. Amsterdam: IOS Press, 15-20.
  4. Georgiou A, Lam M, Westbrook JI. (2008). Monitoring the impact of CPOE on healthcare delivery - a benefits realisation approach. National Health Informatics Conference. H Grain (Ed). Melbourne: Health Informatics Society of Australia.
  5. Lam M, Georgiou A, Westbrook JI. (2008). A data linkage method for generating an information enriched dataset to monitor the impact of electronic ordering systems on healthcare delivery. National Health Informatics Conference. H Grain (Ed). Melbourne: Health Informatics Society of Australia.
  6. Callen JL, Paoloni R, Prgomet M, Georgiou A, Robertson L, Westbrook JI. (2008). Can information technology improve test result follow-up? National Health Informatics Conference. H Grain (Ed). Melbourne: Health Informatics Society of Australia.
  7. Creswick N, Westbrook JI (2008) Social networks of staff in an emergency department. 16th National Health Informatics Conference. August, Melbourne. Published on CD.

2007

  1. Westbrook JI, Ampt A, Williamson M, Nguyen K, Kearney L (2007) Methods for measuring the impact of health information technologies on clinicians’ patterns of work and communication. Conference Proceedings of 12th World Congress on Medical Informatics. Amsterdam: IOS Press, 1083-1087.
  2. Magrabi F, McDonnell G, Westbrook JI, Coiera E (2007) Using an accident model to design safe electronic medication management systems. Conference Proceedings of 12th World Congress on Medical Informatics. Amsterdam: IOS Press, 948-952.
  3. Georgiou A, Callen J, Westbrook J, Prgomet M, Toouli G (2007). Information and Communication Processes in the Microbiology Laboratory – Implications for Computerised Order Entry Conference Proceedings of 12th World Congress on Medical Informatics. Amsterdam: IOS Press, 943-947.
  4. Ampt A, Westbrook JI (2007) Measuring nurses’ time in medication related tasks prior to the implementation of an electronic medication management system. 3rd International Conference on Information Technology in Health Care: Socio-technical Approaches. Amsterdam: IOS Press, 157-168.
  5. Creswick N, Westbrook JI (2007) The medication advice-seeking network of staff in an Australian Hospital renal ward. 3rd International Conference on Information Technology in Health Care: Socio-technical Approaches. Amsterdam: IOS Press, 217-232.
  6. Georgiou A, Lang S, Alvaro F, Whittaker G, Westbrook JI, Callen J (2007) Pathology’s front line – a comparison of the experiences of electronic ordering in the clinical chemistry and haematology departments. 3rd International Conference on Information Technology in Health Care: Socio-technical Approaches. Amsterdam: IOS Press, 121-132.
  7. Georgiou A, Greenfield T, Westbrook JI, Callen J (2007) Safety and efficiency considerations for the introduction of electronic ordering in a blood bank. 1st World Congress on Pathology Informatics, 1-5.

2006

  1. Creswick N, Westbrook JI (2006) Examining the socialising and problem-solving networks of clinicians on a hospital ward. Conference Proceedings of theSocial Science Methodology Conference of the Australian Consortium for Social and Political Research (ACSPR) , Sydney December. http://www.acspri.org.au/conference2006//proceedings/
  2. Georgiou A, Westbrook JI, McDonnell G, Magrabi F (2006) Multi-method system simulation analysis as an implementation and evaluation tool for computerised pathology order entry systems. Conference Proceedings 14th National Health Informatics Conference.
  3. Callen J, Braithwaite J, Westbrook JI (2006) Does the clinical environment affect the use of computerised physician order entry? Conference Proceedings 14th National Health Informatics Conference.

2005

  1. Westbrook JI, Coeria EW, Braithwaite J (2005) Measuring the impact of online evidence retrieval systems using critical incidents and journey mapping. Connecting Medical Informatics and Bio-Informatics: Proceedings of XIX Medical Informatics Europe 2005 Conference, Eds Engelbrecht R, Geissbuhler A, Lovis C, Mihalas G. Amsterdam: ISO Press, p533-538.
  2. Georgiou A, Westbrook JI, Braithwaite J, Iedema R, Dimos A, Germanos T. (2005) A Context-Mechanism-Outcome approach to the evaluation of computerised physician order entry systems. Editors Grain H, Wise M, Chu S. Conference proceedings of the 13th National Health Informatics Conference, Melbourne. p214-219.
  3. Brear M, Westbrook JI, Newman C, Salter C, Stapleton S, Murphy M, Cregan P, Coiera E (2005) Organisational barriers to telemedicine implementation: results from qualitative research. Editors Grain H, Wise M, Chu S. Conference proceedings of the 13th National Health Informatics Conference, Melbourne.

2004

  1. Magrabi F, Westbrook JI, Coiera E, Gosling AS (2004) Clinicians’ Assessments of the Usefulness of Online Evidence to Answer Clinical Questions. Proceedings of the 11th World Congress on Medical Informatics (Editors Fieschi M, Coiera E, Yu-Chan J) Washington: IOS Press, p297-300.
  2. Westbrook JI, Braithwaite J, Iedema R, Coiera E (2004) Evaluating the impact of information communication technologies on complex organizational systems: a multi-disciplinary, multi-method framework. Proceedings of the 11th World Congress on Medical Informatics (Editors Fieschi M, Coiera E, Yu-Chan J) Washington: IOS Press, p1323-1327.

2003

  1. Magrabi F, Vickland V, Coiera E, Westbrook JI, Gosling AS, (2003) Online evidence in general practice: trial of the Quick Clinical evidence retrieval system, Conference Proceedings of the 11th National Health Informatics Conference. Sydney
  2. Gosling AS, Westbrook JI, (2003) Factors associated with differences between professional groups’ use of point-of-care online evidence: A survey of 5,511 health professionals. Conference Proceeding of the 11th National Health Informatics Conference. Sydney.
  3. Lau A, S Ong, Mahidadia A, Hoofman A, Westbrook JI, Zrimec T (2003) Mining patterns of dyspepsia symptoms across time points using constraint association rules. 7th Pacific-Asia Conference on Knowledge Discovery and Data Mining PAKDD. Seoul, Korea.

2002

  1. Gosling AS, Westbrook JI (2002) Evaluation of the Clinical Information Access Program (CIAP): The influence of clinical team climate. Editors Ribbons R, Dall V, Webb R. Conference Proceedings of the 10th National Health Informatics Conference. Melbourne.

2001

  1. Westbrook JI, Gosling AS (2001) Patterns of utilisation of the Clinical Information Access Program (CIAP) by clinicians in NSW: An analysis of web server logs. Editors James P, Smith J, Smith L. Conference Proceedings of the 9th National Health Informatics Conference. Canberra.

1995

  1. Westbrook JI, Callen J, Lewis M (1995) Career expectations and aspirations of health information management students in the 1990s. Conference Proceedings of the 16th Conference of the Health Information Management Association of Australia, Perth.

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Books, chapters and monographs

  1. Westbrook JI, Woods A (2009) Development and testing of an observational method for detecting medication administration errors using information technology. Stud Health Technol Inform; 146: 429-433.
  2. Shaw NT, Mador RL, Ho S, Mayes D, Westbrook JI, Creswick N, et al. (2009) Understanding the impact on intensive care staff workflow due to the introduction of a critical care information system: a mixed methods research methodology. Studies in Health Technology & Informatics. 143: 186-91.
  3. Callen J, Braithwaite J, Westbrook JI (In press) Team culture and clinical information systems. In Braithwaite J, Hyde P, Pope C (Eds), Culture, Climate and Teams in Health Care Organisations. Accepted 04/01/2009. Palgrave Publishers.
  4. Georgiou A, Westbrook JI, Callen J, Braithwaite J. (2008) Electronic Test Management Systems and Hospital Pathology Laboratory Services – A Framework for Investigating their Impact. In N. Wickramasinghe & E. Geisler (Eds), Encyclopaedia of Healthcare Information Systems pp505-512. Hershey, PA: Medical Information Science Reference.
  5. Westbrook JI, Coiera E, Callen J, Aarts J (2007) [Editors] Information Technology in Health Care: Socio-technical approaches. Studies in Health Technology & Informatics. Amsterdam: IOS Press, ISBN 978-1-58603-7772.
  6. Westbrook JI, Ampt A, Kearney L (2007) Work observation method by activity timing (WOMBAT) manual. Health Informatics Research & Evaluation Unit, Sydney: The University of Sydney, 1-62. ISBN 978-1-86487-917-9.
  7. Westbrook JI, Callen J, Margelis G (2006) [Editors] Conference Proceedings 14th National Health Informatics Conference. Health Informatics Society of Australia, Victoria.
  8. Brear M, Westbrook JI, Coiera E (2006) Virtual Critical Care Unit (ViCCU) clinical and organisational evaluation. Kensington: Centre for Health Informatics, University of NSW, p1-50, ISBN073342337X.
  9. Newman C, Westbrook JI, Coiera E, (2004) National Electronic Decision Support System Evaluation Guidelines. Developed for the Australian Health Information Council
  10. Westbrook JI and Gosling AS (2003) Summary report of the results of the evaluation of the Clinical Information Access Program (CIAP). Kensington: Centre for Health Informatics, University of NSW, p1-20. ISBN 073342029X.
  11. Westbrook JI, Braithwaite J, Coiera E (2003) Medical educational issues related to the implementation of point-of-care clinical systems in NSW. Report to Medical Training and Education Council of NSW (MTEC).
  12. Gosling AS, Westbrook JI (2003) Pilot study of methods to assess the impact on of the Clinical Information Access Program (CIAP), on clinical practice and its economic value. Kensington: Centre for Health Informatics, University of NSW, p1-67. ISBN 0733420281
  13. Gosling AE, Westbrook JI, Coiera EW (2003) Comparison of effectiveness of online bibliographic and clinically focussed evidence access to answer clinical questions. Report to the National Institute of Clinical Studies.
  14. Sintchenko V, Westbrook JI, Tipper S, Mathie M, Coiera E (2002) Electronic decision support activities in different healthcare settings in Australia. Centre for Health Informatics, University of NSW, p1-156.
  15. Gosling AS, Westbrook JI (2002) Clinicians’ awareness and use of online resources: A survey of 5,511 clinicians’ use of the Clinical Information Access Program (CIAP). Kensington: Centre for Health Informatics, University of NSW, 1-20. ISBN 0 7334 2004
  16. Westbrook JI, Gosling AS (2002) The impact of point of care clinical systems on health care: A review of the evidence and a framework for evaluation. Kensington: Centre for Health Informatics, University of NSW, p1-59. ISBN 07334200044.
  17. Westbrook JI (2002) Using the Internet for undergraduate medical education. In McKenzie, BC (editor) Medicine and the Internet, 3rd edition, Oxford: Oxford University Press, p141-153.
  18. Gosling AS, Westbrook JI (2002) The influence of professional and organisational factors on health professionals’ use of online evidence: An evaluation of the Clinical Information Access Program. Kensington: Centre for Health Informatics, University of NSW, p1-97. ISBN 0733418880.
  19. Westbrook JI and Gosling AS (2001) Utilisation of the clinical information access program (CIAP) in NSW: A web log analysis. Kensington: Centre for Health Informatics, University of NSW, p1-73, ISBN 0733418503.
  20. Westbrook JI (1996) An introduction to epidemiology. Distance Education Module for the Graduate Certificate in Clinical Data Management. Sydney: University of Sydney, ISBN 0909353 89 1.
  21. Lansbury RD, Braithwaite J, Westbrook JI (1995) Goal directed approaches to performance appraisal: a case study of a major Australian teaching hospital. In G. O'Neill, R. Kramer (Eds) Human Resources Management, Melbourne: Pitman Publishing.
  22. Braithwaite J, Westbrook JI (1992) For richer for poorer, in sickness and in health: international issues of quality and cost. Canberra: Australian Hospital Association. ISBN 0 949469 20 3.
  23. Westbrook JI (1989) Health Administrators' Knowledge and Attitudes Regarding AIDS. Australian Studies in Health Administration, Sydney: University of New South Wales, ISBN 085832 071 1.

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Published refereed abstracts

  1. Westbrook JI, Georgiou A, Lam M (2008) Measuring whether computerized pathology order-entry systems improve health care delivery efficiency: A before and after study at two major Australian teaching hospitals. Australian College of Health Service Executives National Conference, Alice Springs, Australia 6 -8 August 2008.
  2. Westbrook JI, Georgiou A (2008) Enhancing the contribution of laboratory services to patient care using electronic ordering systems: a data feedback intervention to support effective work-practice change. International Forum on Quality and Safety in Health Care, April 2008.
  3. Callen J, Braithwaite J, Westbrook JI (2008) Does the climate of the team influence doctors' and nurses' use of clinical information systems? Abstract in Culture and Climate: Cracking the Code. The Sixth International Conference on Organisational Behaviour in Health Care [obhc2008], Sydney: Society for the Study of Organising in Health Care, March 28-30 [http://www.obhc2008.org].
  4. Georgiou A, Westbrook JI (2008) ICT challenges to the organisational communication environment – a case study involving a pathology laboratory in a Sydney hospital. Abstract in Culture and Climate: Cracking the Code. The Sixth International Conference on Organisational Behaviour in Health Care [obhc2008], Sydney: Society for the Study of Organising in Health Care, March 28-30.
  5. Westbrook JI, Georgiou A, Lam, M (2008) Computerized pathology order entry systems improve health care delivery efficiency: A before and after study at two major Australian teaching hospitals. ACHSE National Congress. Accepted January 2008 [abstract].
  6. Fernando S, Georgiou A, Holdgate A, Westbrook J. (2008). Electronic ordering systems and the Emergency Department - issues raised by clinicians from a Sydney hospital. [b||Australasian College for Emergency Medicine]]. Winter Symposium, Newcastle 2-4 July 2008.
  7. Georgiou A, Westbrook JI. (2007). Computerised physician order entry systems - the imperative, the potential and the challenges: Case study evidence from NSW experiences. Australian Resource Centre for Healthcare Innovations (ARCHI). Innovations in e-Health Toolkit Seminar. Sydney 17 July 2007.
  8. Westbrook JI, Georgiou A, Ampt A (2006) Enhancing the impact of clinical information systems through research and evaluation. Proceedings of the 2006 Biennial Health Conference, Exploring and debating acute care provision. Sydney: Commonwealth Department of Health and Ageing.
  9. Braithwaite J, Westbrook MT, Westbrook JI and Iedema RA. (2006) On the problem of continuous organisational restructuring: risks and solutions. Proceedings of the 2006 Biennial Health Conference, Exploring and debating acute care provision. Sydney: Commonwealth Department of Health and Ageing, p27.
  10. Westbrook JI (2006) How online evidence systems improve the quality of clinical decision-making. 4th Australasian Conference on Safety and Quality in Healthcare, August Melbourne. [Abstract]
  11. Iedema R., Forsyth R., Long D, Carroll K, Delaney G., Jacob S, Barton M., Braithwaite J, Westbrook JI, Lee B, & Kerridge R. (2005). You have to see it to believe it: Video as a tool for facilitating reflexive health care practice. Communication, Medicine and Ethics Conference. Sydney, 30 June - 2 July, [Poster] 2005.
  12. Westbrook JI, Georgiou A, Dimos A, Germanos T (2005) The effects of IT on the laboratory: a quantitative and qualitative study of the impact of a computerized pathology order entry system. Australasian Association of Clinical Biochemists 43rd Annual Scientific Conference. October Sydney. [Abstract]
  13. Westbrook JI (2005). Multi-method evaluation of point of care clinical systems. 2nd Scandinavian Health Informatics Conference. Aalborg Denmark.
  14. Madden L, Westbrook JI, O’Sullivan B, Simpson D (2004) Tailoring Public Health Publications to Meet Workforce Needs. 18th World Conference on Health Promotion. Melbourne.
  15. Iedema R, Forsyth, Delaney G, Jacob S, Westbrook JI, Braithwaite J, Barton M. (2004) Video ethnography as a methodology for studying the technologization of practice. 11th World Congress on Medical Informatics (Medinfo) [Poster] 2004.
  16. Westbrook JI, Duggan AE (2003) Outcomes of dyspepsia: a followup study 8-9 years post-endoscopy. Australian Gastroenterology Society Conference Cairns Australia
  17. Westbrook JI, Duggan AE (2003) Do restrictions or guidelines promote cost-effective upper GI disease management? Australian Gastroenterology Society Conference, Cairns Australia
  18. Morris AR, Westbrook JI, Moore K (2003) Idiopathic detrusor overactivity in women – a longitudinal study over 5-10 years. International Continence Society Meeting, Florence.
  19. Gosling AS, Westbrook JI (2001) Qualitative analysis of factors associated with variation in the use of online clinical knowledge databases. IT in Health Care: Sociotechnical Approaches. Rotterdam, The Netherlands. p29.
  20. Westbrook JI, Gosling AS (2001) Health professionals’ use of online clinical knowledge databases: An analysis of web logs. IT in Health Care: Sociotechnical Approaches. Rotterdam, The Netherlands. P59.
  21. Kelly Z, Westbrook JI, Britt H (2000) An analysis of national general practice clinical information on upper gastrointestinal complaints and patient management. 13th International Health Records Congress Proceedings, AO40.
  22. Westbrook JI, Chaloupka M (1999) Implementation and evaluation of a web-based heuristic health care game. ALT-C99, Bristol, United Kingdom.
  23. Westbrook JI, Braithwaite J (1999) Using the Internet to learn about health care systems: the health care game. 4th World Congress on the Internet in Medicine. Heidelberg, Germany.
  24. Chaloupka M, Westbrook, JI, Koppi, T (1999) A holistic view of computer-based learning development and management. ALT-C99, Bristol, United Kingdom.
  25. Westbrook JI, Braithwaite J (1998) Teaching students to interface with the Australian Health Care System: A health care game. College of Health Sciences and Medical Research Foundation Research Conference Proceedings, p5-11.
  26. Westbrook JI, McIntosh JH, Duggan JM (1998) A followup study of the long term outcomes of dyspepsia. College of Health Sciences and Medical Research Foundation Research Conference Proceedings, p20-2.
  27. Westbrook JI, Braithwaite J, Chaloupka M, Lovell-Simons A (1998) Teaching students about the Australian health care system: a health care game. Showcase of University Teaching Proceedings, University of Sydney, p110.
  28. Clarke S, Koppi T, Chaloupka M, Westbrook JI (1998) Building the virtual classroom: utilising the internet to provide a backbone for external assessment and evaluation. Proceedings of ALT-C’98 Lifelong learning in a connected planet. Oxford, United Kingdom: 42.
  29. Westbrook JI, Talley NJ, McIntosh JH (1998) Dyspepsia – prevalence, subgroups and health care seeking: A random survey of 2300 households. Gastroenterology, 114: A
  30. Duggan JM, Westbrook JI (1998) Acute upper gastrointestinal haemorrhage. Critique and results of a conservative approach to transfusion. Journal of Gastroenterology and Hepatology, 13, Suppl., A114
  31. Westbrook JI, Talley, NJ, McIntosh JH, Rushworth RL (1997) Prevalence of dyspepsia in NSW: A pilot survey. Journal of Gastroenterology and Hepatology, 12, Suppl., A103.
  32. Westbrook JI, McIntosh JH, Duggan J M, Rushworth RL (1997) A followup study of patients with dyspepsia undergoing endoscopy. Journal of Gastroenterology and Hepatology, 12, Suppl., A12.
  33. Westbrook JI, Duggan, JM, McIntosh JH, Rushworth RL (1997) Diagnostic yield and accuracy of clinical diagnoses in patients with dyspepsia. Journal of Gastroenterology and Hepatology, 12 , Suppl., A41.
  34. Westbrook JI, McIntosh J, Rushworth RL, Berry G (1996) A comparison of medical record data with patient accounts of medical history and treatment. Conference Proceedings of the 12th International Health Records Congress, Munich, Germany, 185.

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Invited non-refereed articles

  1. Gosling AS, Westbrook JI (2003) Online evidence use by clinicians in NSW: Results of a two year evaluation of the Clinical Information Access Program (CIAP). Health Libraries Review.
  2. Westbrook JI (2001) Developing generic professional skills using online tools: The Health Care Game. ASCILITE Newsletter 2
  3. Westbrook JI (2001) Health Information Management Education in Australia: An update from the University of Sydney. Health Information Management, 30 (1), http://www.himaa.org.au/
  4. Westbrook JI, Williamson M, Williamson A (1995) Membership accreditation for the Australasian Epidemiological Association. Australasian Epidemiological News, 2(7), 1-14.
  5. Westbrook JI (1994) How the NSW public health officer training program was accredited. Australasian Epidemiological News, 2(5), 4-7.
  6. Westbrook JI (1994) From conception to accreditation: the NSW Public Health Officer Training Program. Australasian Epidemiological News 2(3) 5-8.
  7. Rubin G, Westbrook JI, (1994) The NSW Health Outcomes Program. Health Outcomes Bulletin 1, 14-15.
  8. Westbrook JI (1991) New privilege legislation for quality assurance committees in New South Wales. Newsletter of the Australasian Association for Quality Assurance in Health Care, 1 (2), 2.
  9. Braithwaite J, Westbrook JI (1991) Plotting the path to quality care. Australian Hospital, November, 7.
  10. Westbrook JI (1990) Quality assurance in Australia and New South Wales: we have come a long way. Newsletter of the Australasian Association for Quality Assurance in Health Care, 1 (1), 6-8.

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Invited presentations

2009

  1. Westbrook JI, (2009) Keynote Plenary Measuring the effectiveness of e-health initiatives in hospitals. Health Informatics New Zealand Conference 1-3 October 2009, Rotorua, New Zealand.
  2. Westbrook JI (2009) Keynote address The impact of commercial electronic medication management systems on errors and clinicians’ work in hospitals. Patients Safety through Intelligent Procedures in Medication. Workshop of the European Union Research Group. September 23-24th 2009, Italy.
  3. Westbroook JI, (2009) Keynote Address Quantifying the effects of electronic medical record systems in hospitals National Health Informatics Summit Singapore. July 17-18th 2009, Singapore.
  4. Westbrook JI (2009) Medication errors, interruptions and electronic medication management systems: The good, the bad and the ugly. Humans and complex systems think tank. 5-6 March 2009 Adelaide, South Australia.

2008

  1. Westbrook JI (2008) Plenary presentation. The impact of information and communication technologies on nurses’ work and medication errors. 3rd APEC e-Health Technical Forum, Seoul Korea 1-3rd December. Also Opening Plenary Chair.
  2. Westbrook JI (2008) How will information and communication technologies change work? Sax Institute Policy Exchange. November 2008, Sydney.
  3. Westbrook JI (2008) Measuring the impact of ICT on health care and clinicians’ work. Physicians’ Workshop Concord Hospital October 2008.
  4. Westbrook JI (2008) The impact of health information technology on patient outcomes and clinicians. Cerner Leadership Forum, 4th June 2008, Sydney.
  5. Westbrook JI (2008) The impact of health information technology in health care. Oncology Seminar. Liverpool Hospital.
  6. Westbrook JI (2008) Invited symposium. Safe patterns of work and communication on hospital wards and the influence of information and communication technologies 20th International Association for People-environment Studies Conference, August Rome Italy.
  7. Westbrook JI (2008) Keynote Address. The impact of information and communication technologies on nurses’ work and medication errors 13th National Nurse Education Conference, Sydney.

2007

  1. Westbrook JI (2007) Keynote address - How do information and communication technologies improve the efficiency, safety and quality of health care? International Conference Efficiency, Quality and Consumer Satisfaction in Healthcare and Welfare. Prague, March 7-8.
  2. Westbrook JI (2007) Measuring how clinical information systems improve the quality and safety of health care. Clinical Excellence Commission. 28 March. Sydney.

2006

  1. Westbrook JI (2006) The causes and frequency of errors in hospitals. Australian Health Insurance Association Conference, Sydney, October.
  2. Westbrook JI (2006) Do online evidence retrieval systems work? The challenges of evaluating the impact of large-scale health interventions. Rural Health Department, Faculty of Medicine, University of Melbourne, Shepparton, October.
  3. Westbrook JI (2006) Invited Public Lecture - What can we expect from clinical information and communication technologies? Shepparton, Victoria, 26 October.
  4. Georgiou A (2006) What is the impact of Computerized Physician Order Entry Systems on pathology laboratory services? Austin Hospital, Melbourne Victoria 25 October
  5. Westbrook JI (2006) Keynote Address - A multi-method approach to the evaluation of clinical information systems. 14th National Health Informatics Conference, Sydney, August.
  6. Westbrook JI (2006) Keynote Address -What can we expect from clinical ICT? Current evidence and approaches to evaluating the impact of clinical information systems on health care delivery and patient outcomes. Health IT Forum Perth, Western Australia, August.
  7. Westbrook JI (2006) How online evidence systems improve the quality of clinical decision-making. 4th Australasian Conference on Safety and Quality in Healthcare, August Melbourne.
  8. Westbrook JI (2006) Evaluating decisions support systems. Australian Mathematical Sciences Institute- Mathematical Opportunities in Health Care Industry Forum March 7, Melbourne.

2005

  1. Westbrook JI (2005) Behavioural change as an obstacle. Australian Medical Association Electronic Health Forum. 7-8 December, Canberra.
  2. Westbrook JI, Coiera EC (2005) Results of the ViCCU Evaluation. Presentation to Deputy Director General of NSW Health, 9th December, Sydney.
  3. Westbrook JI, Georgiou A (2005) Opening Keynote address: Multi-method evaluation of point of care clinical systems. Scandinavian Health Informatics Conference, August, Denmark.
  4. Westbrook JI (2005) Funding policy-relevant research: Health Informatics. The Sax Institute Health Policy & Research Exchange. 3rd November, Sydney.
  5. Westbrook JI, Georgiou A, Dimos A, Germanos T (2005) The effects of IT on the laboratory: a quantitative and qualitative study of the impact of a computerized pathology order entry system. Australasian Association of Clinical Biochemists 43rd Annual Scientific Conference. October Sydney.
  6. Westbrook JI (2005) Evaluating the impact and benefits of clinical systems. Northern Sydney Central Coast Area Health Service Clinical Informatics Symposium. 18th August, Terrigal.
  7. Westbrook JI, Georgiou A, Iedema R, Braithwaite J, Ampt A, Forsyth R (2005) Evaluating the impact of electronic ordering systems. Presentation to Royal Prince Alfred Hospital. May.
  8. Westbrook JI and Georgiou A (2005) Evaluation of the impact of pathology order entry systems. South Western Sydney pathology & clinical staff, April.

2004

  1. Westbrook JI (2004) Evaluating the impact of online evidence retrieval systems, University of NSW –UK Senior Executives Study Tour. November.
  2. Westbrook JI, Coiera EW (2004) The impact of online evidence use on clinicians’ responses to clinical questions. 2nd Guidelines International Network (GIN) Conference Wellington, New Zealand, November.
  3. Westbrook JI, Coiera EW (2004) “Do online evidence system help experience clinicians to answer clinical questions? Implementing evidence: factors for success – Breakfast Forum. National Institute of Clinical Studies June, Sydney.